Please note that all measurements in this chart are approximate and to be used as a guide only. Depending on the designed fit of a style, particular measurements will be of more importance when choosing your size.
HOW TO TAKE YOUR MEASUREMENTS - refer to Diagram below
BUST - A: Drop your arms down to the side of your body and relax. Measure across the fullest part of your bust and shoulder blades keeping the measuring tape horizontal at all times. If you are planning on wearing a bra with your JJ gown or garment, please take this measurement in your chosen bra for the most accurate results.
WAIST - B: Measure around the natural waistline. This is usually the slimmest part of the body. To get the most accurate measurements, please avoid pulling the measuring tape too tight across your waist.
LOWER HIP - C: Measure across the fullest part of your lower hip, which is approximately 20cm from your natural waistline. Keep the measuring tape horizontal at all times.
WAIST TO FLOOR - D: Standing in bare feet, measure from your natural waistline to the floor. For the most accurate results, position the tape at the centre front of the body in line with your belly button.
TIPS ON HOW TO CHOOSE YOUR PERFECT SIZE
When taking your measurements, please ensure the measuring tape is not too tight or too loose across the body.
If you find that your measurements are in between sizes, we would recommend choosing the larger size for a more comfortable fit.
Contact one of our trained stylists with any of your sizing enquiries: firstname.lastname@example.org
SHOE AND HEEL MEASUREMENT GUIDE
Please note all Johanna Johnson heels generally have a large fit.
Signature JJ Packaging:
Your Johanna Johnson order will first be delicately wrapped in black tissue paper, then placed in one of our signature black boxes* and elegantly tied with a satin ribbon.
Frequently Asked Questions
- How much is delivery and how long does it take?
- Do you ship internationally?
- Do you deliver to PO boxes?
- Can I track my parcel online?
Standard lead times of 2-4 weeks apply to our accessories and jewellery collections. Longer lead times apply to our made-to-order gowns and luxury lifestyle pieces.
Please note that the lead times can vary depending on the product’s availability. Should you require your order urgently, please make note of your preferred delivery date on your order.
For International shipping, all items are sent using an Express delivery service. Please allow 2 to 5 working days for delivery (shipping times vary depending on the destination). This is a door to door with an online tracking service, requiring a signature on delivery. All orders made to delivery destinations outside of Australia are required to be processed for clearance in customs so import duty and taxes will apply.
For National shipping, all items are sent using an Express delivery service. Please allow 2 to 5 working days for delivery (shipping times vary depending on the destination). This is a door to door service, requiring a signature on delivery.
Delivery charges vary depending on the destination.
For all deliveries within Australia or New Zealand there is a $20 delivery charge.
For all deliveries to the United States or Canada, there is a $30 delivery charge.
For all deliveries to the UK or Ireland, there is a $30 delivery charge.
For all deliveries outside of these specified areas, there is a $40 delivery charge.
Shipping is complementary for all replacement items, however, exchanges made to delivery destinations outside of Australia are required to be processed for clearance in customs so import duty and taxes will apply.
If you have any queries in relation to shipping and delivery costs, please email us at email@example.com.
Yes. We ship Internationally using a door-to-door express delivery service. Please allow 2 to 5 working days for delivery (shipping times vary depending on the destination).
Deliveries to destinations outside of Australia are required to be processed for clearance in customs so import duty and taxes will apply to these deliveries. Import duties and taxes will be levied once a shipment reaches your country. Payment of import duties and taxes is necessary to release your order from customs on arrival. Please note that you will need to take responsibility for the payment of any import duties in your own country. We are unable to advise on the import and duty rates as these will vary according to the destination.
Do you deliver to PO boxes?
As we use a door to door delivery service which requires a signature on delivery when sending items both nationally and Internationally, the carriers will not deliver to PO box addresses.
If using a business address, please provide the name of the business to ensure the package is delivered safely.
Once your parcel has been dispatched you will be contacted by one of the JJ team with a tracking number so that you can track the progress online. Please email us at firstname.lastname@example.org should you have any questions regarding the delivery of your order.